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Q: How can I ensure my fabric is the colour I want?

A: Our Dye Sublimation print process allows you to use and create as many colours as you want in your design(s) and create a million different unique colours.

Since every computer monitor is different, and fabrics can ‘shift’ colours slightly your printed fabric will most likely print quite different as it appears on screen.

If your design is colour critical, please order a colour chart here to use our pre-matched colours. Alternatively you could create your own colour swatches and order a sample print or work with our team direct to achieve the perfect colour.


Q: How do I use your colour chart?

A: On our colour charts are numbers correlating to a CMYK value.

To replicate our colours efficiently, please make sure your design software is set to a colour mode of ‘CMYK’ and insert the values of your selected colour into your software's swatch panel. Printing your design with an ‘RGB’ colour mode will drastically shift your colours.


Q: Can you match to my Pantone® colours?

A: Although our printers use CMYK ink systems, we can match to most Pantone colours.

We will have to manually match colours so we have an additional fee of £10 per colour and we cannot guarantee a perfect match due to some fabrics ink tolerance.

This will also incur a delay on the print process.


Q: What is DPI and which is the best DPI for print?

A: Dots per inch (DPI, or dpi) is a measure of spatial printing dot density, in particular the number of individual dots that can be placed in a line within the span of 1 inch (2.54 cm).

Monitors do not have dots, but do have pixels; the closely related concept for monitors and images is pixels per inch or PPI. Many resources use the terms DPI and PPI interchangeably.

Dye sublimation printing can require higher DPI printing than standard printing as each colour is ‘passed’ individually. Typically 300DPI would be a perfect resolution to print but if your hardware and Internet capabilities can handle it, our printers can print up to 1200DPI.

Our printing hardware is set up for the highest quality print so don’t worry if your artwork is lower than 300DPI, if it looks good on screen, it will look even better on fabric.


Q: What is pixelation?

A: Pixelation occurs using only Raster images. When enlarged, individual pixels appear as square which cause your artwork to look ‘blocky.’

Printing large format, such as a 1.5m x 1m print is huge in terms of pixels, especially when DPI is taken into consideration.

Most images will not ‘blow up’ to that size without some pixelation occurring. Although we try our best to avoid, and will proof pixelation, in most cases it is unavoidable. Unless your artwork is a ‘Vector’ image. Vector’s can be scaled to any size without any pixelation at all.

We recommend using vector software for fabric printing, sampling your artwork before your final print to check for pixelation or using a ‘step & repeat’ pattern. (see below)


Q: What is a Step & Repeat pattern?

A: A step & repeat pattern is a process that when set up, will print the same piece of artwork into a range of different patterns.

There are a few options for a step & repeat pattern:

Please ask on purchase about our repeat options.


Q: Why have some white objects not shown up on my print?

A: Artwork created in Illustrator can have white objects applied with unintentional overprint. This becomes apparent only when one turns on the overprint preview or printing separations. This causes delays in the production process and reprinting may need to be performed. Though Illustrator warns users if a white object is applied with overprint, there are scenarios when a white overprint may occur without it coming to the user’s notice.

Please see: for more information.


Q: Why has my design printed too dark?

A: Our high quality digital printers and water based sublimation inks are very sensitive and often print saturated colours and true blacks darker than you might expect.

You may need to test different saturation/output levels or modify your design to be slightly lighter.
    Your chosen colours might "shift" to colours you weren't expecting due to fabrics having different white points and thread consistency.
Colours can vary from what you see on your screen, and vary from fabric to fabric, so if you need your colours to be exactly how you see on screen we recommend purchasing a CMYK colour chart from below, ordering samples of certain designs or a sample pack.


Q: What can I do to lighten up my artwork without affecting the quality?

A: We have found that using ‘Output Levels’ with a range between ‘40 & 60’ in Photoshop’s adjustment layer is the smoothest way to lighten a print. Designs will look slightly faded on screen but our rich ink systems will still produce exceptional colour ranges.

Please order samples if unsure.


Q: What images am I allowed to print?

A: We can take no responsibility for images you send, it is completely up to you to obtain the correct licensing for print or you yourself have created the design.

We cannot print brands or licensed brands such as football clubs, sports brands, cartoons or super hero's.

Any images or prints created by us for use in branding or commercial is officially endorsed with the correct licensing agreements.

We reserve the right to refuse artwork for any reason, although we do have a sense of humour and will be tolerant of most designs.


Q: Will you make my design repeatable?

A: Making your artwork perfect is down to you. We always try and look out for errors in repeats but cannot be held responsible if your artwork doesn’t line up as intended.

Please check 100% that your artwork is perfectly repeatable, we cannot add or remove pixels unless agreed beforehand.

Sometimes it is possible to edit your artwork to be repeatable, please ask if your concerned about how your artwork will repeat.


If you have additional questions, please contact us below: